This Privacy Policy explains how LiveVibe (owned and operated by Brand It Media LLC) collects, uses, and shares information when you use our website and services.

What Data We Collect

• Account information you provide, such as email address, encrypted password, and optional profile details.
• Purchase and order records, including event purchased, amount paid, order status, quantity, coupon code, and confirmation code.
• Checkout contact details returned by Stripe for completed orders, such as payer name, email, and phone number.
• Contact form information (name, email, topic, message) and anti-spam verification data from Google reCAPTCHA.
• Technical and security data such as IP address and request metadata used for fraud prevention, abuse prevention, and service reliability.

How We Use Your Data

• To provide account access, deliver paid event access, and operate core platform features.
• To process payments and refunds through Stripe and to prevent fraud, abuse, and unauthorized access.
• To send transactional communications, including purchase receipts, account emails, and support responses.
• To monitor, troubleshoot, and improve platform performance and security.

Data Sharing & Third Parties

We share information only as needed with service providers that help us operate LiveVibe, including Stripe (payments) and Google reCAPTCHA (bot prevention). We do not sell your personal information.

Data Retention

We retain information for as long as needed to provide services, maintain business records, enforce agreements, resolve disputes, and comply with legal obligations. Retention periods may vary by data type.

Your Rights

• You may request access to or correction of your personal information.
• You may request deletion of your account, subject to legal, contractual, and fraud-prevention retention requirements.
• Depending on your location, you may have additional rights under applicable privacy laws.

Contact Us

For privacy questions or requests, please contact us. Please include enough detail for us to process your request.

We may update this Privacy Policy from time to time. Continued use of LiveVibe after updates means you accept the revised policy.