What you pay at checkout
Prices for live tickets, cruise cabins, and on-demand video are set by the event organizer. Ticket and cabin orders include a service fee at checkout; on-demand purchases show one total. You always confirm the full amount before you pay.
How checkout works
You will always see a clear breakdown before you confirm payment:
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Ticket or cabin subtotal
The price for your seats, stateroom, or passes—shown while you book.
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Service fee
A separate line item on ticket and cabin checkouts. It supports ticketing, secure payments, and customer support on LiveVibe.
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Total due today
One amount charged to your card through our secure payment partner. No surprise fees after you pay.
On-demand video
Buy streaming access to concerts and events you can watch after the show. The organizer sets the price; checkout shows that amount as your total—on-demand orders do not add a separate service fee on top.
About the service fee
For live tickets and cruise cabins, a service fee is added on top of your subtotal after any coupon discount. Percentage fees are calculated on what you pay for tickets and cabins (not on top of a fully comped order). The exact amount depends on the event and appears on the checkout screen before you pay. On-demand video purchases use the listed price only. We do not add hidden charges after checkout.
Event producers & promoters
Fee splits, revenue shares, and commission percentages are configured per event and shown in your account tools—not on this public page.
- Event producers see payout and buyer-fee details when setting up sales in the producer dashboard.
- Promoters see commission terms when assigned to an event in the promoter dashboard.
- Partnership or VIP pricing is arranged directly with the LiveVibe team.
Frequently asked questions
- Is there a service fee on every order?
- Ticket and cabin purchases include a service fee shown at checkout before you pay. On-demand video purchases do not add a separate service fee—you pay the listed streaming price shown at checkout.
- How does pricing work for on-demand video?
- Each on-demand title has a price set by the organizer. At checkout you see that price as your total. After payment you get access according to the event schedule—immediate or on the release date shown on the event page.
- When will I see the full amount I am paying?
- During booking you see ticket or cabin prices, or the on-demand price on the event page. On the secure checkout page you see every line item and the total due before entering payment details.
- Can the service fee change by event?
- Yes. Organizers may use different service-fee settings per event. The checkout page for your order shows the fee that applies to that purchase.
- Do promo codes reduce the service fee?
- Partial discounts lower a percentage-based service fee because the fee is calculated on your subtotal after the coupon is applied. A 100% off or complimentary code covers the ticket or cabin price with no separate service fee—you still go through Stripe Checkout at $0, and Stripe will not collect a card when nothing is due.
- Are taxes included?
- Any taxes or local charges required for your order are included in the total shown at checkout when they apply. If you have questions about a specific charge, contact us with your order confirmation number.
Last updated: May 24, 2026